Branch Status

Our lobbies are currently available by appointment only.

You can also use the night drop box to transact business.

Most transactions can be handled by phone (865) 582-2700 or online at

Coronavirus (COVID-19)

The health and well-being of our members and staff is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we are committed to being responsive to the needs of our members and staff as the situation evolves.

We strongly encourage you to use our digital tools and other resources for self-service banking and 24/7 account access. You can access your accounts online or by using the KTFCU mobile app at your convenience. From there, you can make mobile deposits, loan payments, view transactions, check balances, print statements and more. It’s easier and faster (in most cases) to manage your account online.

If you haven’t enrolled in online access, it only takes a few minutes. Enroll now.

The credit union is here to help and we encourage members who may be impacted to reach out to discuss how we might be of assistance. Should you find yourself in need of assistance, please contact us.

For additional information about COVID-19, visit the Centers for Disease Control and Prevention at

Personalized Photo ATM or Debit Card

Show off your family, your vacation, your pet, you being silly, or that special day - whatever you want - when you make a purchase. All you have to do is upload your favorite photo or use one of the stock images we have. For a limited time Personalized Photo cards are available to members at NO CHARGE! *Limited to one card per year.