What documentation is accepted?
A declarations page is all we need! ID cards and insurance binders are not sufficient proof and will result in a follow up call to the insurance agent to receive the declarations page.

Scan This QR Code
Scan image using your mobile phone. A notification box will appear at the top of your phone where you will enter in requested information.

      Preferred methods of submitting insurance:
      Online
      Visit www.mycoverageonline.com [External Link Disclaimer]
      *If you received a letter, go to www.mycoverageonline.com [External Link Disclaimer]. Here you will need the loan and reference number listed on the letter.

      Email
      Email your declarations page to: ktfcu@mycoverageonline.com

      Text
      865-505-7722
      Text a picture of your insurance declarations page.

Postal Mail
Insurance Service Center
PO Box 5700
Knoxville, TN 37928

      Alternative Options:
      Call
      800-749-5440

      Mail
      Insurance Department
      PO Box 5700
      Knoxville, TN 37928